01
Restore paid access
Open the original ChargeWindow return link from your successful Stripe checkout on the browser you want to use. The app verifies the purchase again and creates a fresh signed access cookie.
02
Before contacting us
Confirm cookies are allowed for the paid app, then reload the return link. If access still fails, record the visible error message and browser name. Do not send card details or post the return link publicly.
03
Email support
Email support@wolven.tech from the checkout email. Include purchase date, receipt reference, browser, device, and error message.